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FREQUENTLY ASKED
QUESTIONS |
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| Question: How do I make a
reservation? |
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| Answer: Please call our office
at 850-934-0073 during business hours, or
click here to submit a request by
email. |
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| Question: Can I cancel my
reservation without penalty? |
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| Answer: If you contact us and
cancel within 48 hours of your check-in time, we will cancel your
reservation with a full refund. |
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| Question: What are the
financial arrangements when I make a reservation? |
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| Answer: A credit card is
required to reserve a condo. We will accept a reservation with a
$100 rental deposit, but payment in full is required within 30 days of
check-in. Additionally, we will place a "hold" of $100 against
your credit card as a damage deposit. After you check-out, we will
cancel the hold on your credit card if there is no damage or need for
excessive cleaning in the condo. |
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Question: Are bathroom
supplies and linens provided?
| Answer: Yes. Your
condo comes with hotel style soap, shampoo, sheets, pillows, and bathroom towels.
You will, however, have bring your own beach and pool towels for use
outside the condo. |
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| Question: Is there a
grill? |
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| Answer: Yes, there
is a charcoal grill outside the condominium building. A photo
of the grill appears on each condo description page. You will
need to bring cooking utensils. |
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| Question: How far away is
the beach? |
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| Answer: The beach is
across the street, about a 5 minute walk. We suggest you ride
the complimentary tram service that will pick you up at the condo
building and drive you to and from the beach. |
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| Question: What swimming
pools can we swim in? |
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| Answer: There are
two swimming pools for your use and enjoyment. The fabulous
Seacrest Beach Lagoon Pool is about 3 minutes away, and there is a
heated, standard size swimming pool adjacent to the condominium
building. |
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Question: Can I bring my
dog?
| Answer: Sorry, none of our
condos are pet friendly. No exceptions. |
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| Question: Can we rent
bicycles? |
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| Answer: Yes, there
is a bicycle rental facility next door at Rosemary Beach. |
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Question: Where do we park?
| Answer: There is an open
air parking lot adjacent to the building. |
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| Question: Do I have to
check-in or pick up a key? |
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| Answer: No.
Your condo has a keypad that will accept your provided code.
When you arrive, go directly to your condo and make yourself at
home. |
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Question: What time is check
in/check out?
| Answer: Check in is 4 pm.
Check out is 11 am. Early check-in at 1 pm is sometimes
available with a $25 surcharge. |
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| Question: What is the
check-out procedure? |
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| Answer: We ask that
you remove all garbage and leave your towels in the bathtub.
That's it. |
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Question: What if I have other
questions?
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